Once a payment type has been selected (see Step 2), the next step in the process of using the EZPay screen to submit payments is finalizing the amount of the payment being processed. The four field groups on the right side of the EZPay screen can be used in this finalization process, and each field group serves a specific purpose:
•Special Monthly Payments: Use this field group if you want to make one or more regular payments on the account. This field group is only available if Payment is selected as the payment type, and if you use this field group you cannot use the Fee Payments or Payment Amount field groups.
•Fee Payments: Use this field group if you want to process a transaction exclusively focused on paying a fee or paying all fees. This field group is only available if Payment is selected as the payment type, and if you use this field group you cannot use the Special Monthly Payments or Payment Amount field groups.
•Payment Amount: Use this field group if you want to make a single regular payment, pay the total amount due (only available for regular payments), or enter a custom payment amount. This field group is available for use with regular payments and recurring payments, but not deferments, one-time future payments, or payoffs. If you use this field group, you cannot use the Special Monthly Payments or Fee Payments field groups.
•Payment Totals: This field group displays the total payment amount based on the payment type and information entered in the Special Monthly Payments,Fee Payments, or Payment Amount field group above. It also provides users the option to alter or waive fees and add additional principal for recurring payments.
Open the toggles below to view more information about each of these field groups. Once the desired payment amount information has been indicated (and any applicable promotions are applied), proceed to Step 4: Payment Submission. If you encounter any error messages during the payment submission process, see Troubleshooting for information about how to resolve them.
Remember that Hardship deferments do not require indicating payment amount information. If you are processing a hardship deferment, this step can be ignored.
Note: Regardless of the indicated numeric amount, remember that all payments processed using these fields adhere to the distribution hierarchy indicated in the Payment Application field on the Payment Information screen. For example, if fees should be paid before principal and interest, the amount of the payment will first go to paying fees, and then toward the regular principal and interest payment.
This field group allows you to pay the regular P/I Constant (payment) amount for an indicated number of frequencies (if you have the proper field level security). The field names in this field group vary slightly depending on the frequency of the loan payment. The field names will reflect the loan frequency, as shown below:
Note: If you have proper security clearance, you can change the frequency of a loan on the Loans > Payment Information screen. See Changing the Payment Frequency for more information.
Late Charges and Additional Fees will automatically be added into the total and displayed in the Payment Totals field group below. After the payment is processed, the Due Date will advance for as many frequencies as the customer paid.
Field
Description
Payment /
# Payments
The exact names of these fields vary depending on the payment frequency settings for the selected customer loan account (Weekly, Bi-Weekly, Monthly, Semi-monthly, Quarterly, Yearly). If this radio button is selected, the # Payments field can be used to indicate the number of regular payments the customer wants to make. This feature is only available when processing Regular Payments and the number of frequencies you can select is limited by the Max Nbr Pmts Period option (EZMNPP).
Late Charges
This field displays the total amount of late charges currently active on the customer loan account. Late charges may be part of the Total Due (in the Payment Amount field group below) if your institution includes late charges in the Total Due. See the Total Due field below for more information.
Additional Fees
This field displays the total amount of miscellaneous fees currently active on the customer loan account. The Fee Payments field group below displays the individual names and amounts of each fee. If the Payment Application on the loan is set to pay fees first, then the system will apply as much of the regular payment toward fees first before applying funds towards principal, interest, or late charges. See the Fees topic for more information.
Select the Pay All Fees radio button in this field group to process a payoff of all existing fees on the account (if you have the proper field level security). The system totals the amount of fees owed on this account and displays it in the field to the right of Pay All Fees (see example below). Note that the Pay Fee with Card (EZPFWC) option must be enabled for the Pay All Fees radio button to be available with card payments.
Alternatively, to process a payment of a single fee on an account, use the Fees list view in this field group to select which fee the customer wants to pay. Only one fee can be paid at a time using this method.
Your institution can charge a fee to process fee payment transactions (the amount of this fee is determined by the Pay Fees Fee (EZPFFA) option). Once you choose to pay all fees or just one, the Fee field in the Payment Totals field group below will display the fee amount for processing the fee-only payment. If you want to waive this fee, you can check the Waive Fee box (if the Waive Fees option (EZWVFE) is in use, see example above). It's also possible to alter this fee amount if you have proper field level security.
See Fees for more information about processing fee payment transactions in EZPay. Note that an advertising message (504) can be added when running the Pay Loan Fees transaction from EZPay. See EZPay Advertising Messages for more information.
Remember that the system will not allow you to run a fee-only payment the same time as a regular payment. If you want to include fees with the regular payment, the system will process the fee payment normally as directed by the Payment Application.
Use this field group to indicate whether you are processing a regular payment, total payment, or custom payment (if you have the proper field-level security).
Field
Description
Next Payment Due
Mnemonic: FSEZNM
Select this radio button to process only the next regular loan payment. This is amount is pulled from the Next Payment Due amount on the Loans > Account Information > Account Detail screen > Account Detail tab > Payment and Classification field group.
The Next Payment Due is automatically calculated by the system. If setting up recurring ACH or card payments, the system will automatically calculate each payment and include it in the transmission sent to card processors or banks your institution does business. Usually the final payment may be less than the regular payment amount, and the system will automatically calculate that amount for the transmission. Some institutions do not allow a final payment to pay off the loan using recurring payments. In those cases, the system will reject the final payment and it will appear in the Afterhours Exception Listing (FPSRP013) with the following message: "PRINCIPAL BALANCE WOULD GO NEGATIVE." You would then need to follow your institutions policies before making the next final payment, such as contacting the borrower. See Recurring Payment FAQs for more information.
Select this radio button to process a payment of the amount required in order to bring the account current. If the account is already current, this amount will be the same as the Next Payment Due amount (see screen example above). The Total Due will include any past due payments that were never paid, late charges, and fees.
If running a Payoff or Pay to Zero payment, this field will display the total payoff/pay-to-zero amount of the loan, but it will not be file maintainable.
Other
Mnemonic: FSEZOT
Select this radio button to process a user-defined payment amount. Use the field to the right to indicate the amount of the payment being processed.
Remember: When setting up recurring payments, if you select this radio button and enter a custom amount, the system will always send the indicated amount with the payment transmission. This may result in an overpayment at payoff, if your institution allows recurring payments to pay off a loan. See Recurring Payment FAQs for more information.
This field group displays the total payment amount the borrower will be expected to pay, factoring in all other information entered on this screen. Users with the proper field-level security can waive or alter fees as well as add additional principal amounts for recurring payments.
Field
Description
Payment
This field displays the total payment amount.
•If you selected the Monthly (Weekly, Bi-weekly, etc.) Payment radio button in the Special Monthly Payments field group above, this field displays that amount multiplied by the number in the accompanying # Payments field.
•If you selected the Pay All Fees radio button in the Fee Payments field group above, this field displays the total amount of all fees on the account. If you selected a single fee, it displays the amount of the selected fee.
•If you selected any of the radio buttons in the Payment Amount field group above, this field displays the amount for any of those radio buttons.
This amount may or may not match the amount displayed in the Total field below, depending on if your institution charges additional fees for running transactions through EZPay.
Fee/Waive Fee
Mnemonic: FSDWFE
The Fee field displays the fee amount for processing the payment through EZPay. This amount is determined by your institution but can be altered (or waived by) users with proper field level security.
This fee can be waived by checking the Waive Fee box to the right (see example above). Note that the Waive Fee box does not appear in this field group unless the Waive Fees (EZWVFE) option is in use at your institution.
This field only appears for Recurring payments. Use this field to indicate the amount of any additional principal (in addition to the indicated payment amount) to be applied toward paying down the principal of the loan. This amount will go directly toward paying down the principal, not any interest. This amount will be applied each time the recurring payment is made.
Third Party Fee / Waive Fee
This is a unique fee that only affects specific institutions. For example, if your institution uses a card processing vendor to handle credit card payments, the vendor usually requires a fee. Your institution may choose to pass along that fee to the customer. Additionally, you may want to charge a convenience fee of your own. All these options and fee amounts are set up on the Third Party tab of the EZPay IMAC Table by your GOLDPoint Systems account manager.
This fee can be waived by checking the Waive Fee box to the right (see example above). Note that the Waive Fee box does not appear in this field group unless the Waive Third Party Fees (EZWTPF) option is in use at your institution, and it can't be used unless the user has proper field level security.
This field displays the total payment amount that will be paid once the payment is submitted, including all fees and additional principal. This field is automatically calculated by the system.
