Loans > Loan Screens > Account Information Screen Group > Signature Loan Details Screen

	IMPORTANT: This tab only exists in CIM GOLD versions 7.9.3 and above. If your institution is using a version of CIM GOLD that is older than 7.9.3, see help for the Late Fees/ACH tab instead.

The ACH Payments tab on the Signature Loan Details screen shows information concerning any recurring or one-time ACH payments, as well as any external checking accounts connected to this account. This tab is for informational purposes only.

If you want to set up a recurring or one-time payment, click the <Add/Modify Payments> button at the bottom of the tab, as shown in the following example. Before setting up payments, make sure a valid external account has been added to this account by clicking the External Accounts link. External accounts are checking or savings accounts this account owner wants to use to make ACH payments.

Click to expand.

Once you click <Add/Modify Payment>, the Loans > Transactions > EZPay screen is displayed in a pop-up. Here is where you can enter the payment details such as when the recurring or one-time payment should be made, the amount of the payment, and from which account to pull the payment (see below).

Click to expand.

For more information concerning making payments on the EZPay screen, see EZPay.

Note: An EZPay option must be set if your institution wants to allow one-time payments to be set up in addition to recurring payments. For example, if a customer already has recurring payments set up, but they'd like to make an additional payment because they have extra funds available, the Allow One Time with Recurring EZPay option must be set.

The EZPay options are set up by your GOLDPoint Systems account manager in the EZPay IMAC Table. Contact your account manager if you would like this option set up for your institution.

If you get the following error message after trying to set up a one-time payment at the same time as a recurring payment, you know that this option has not been set up for you and recurring and one-time payments are not allowed together.

"Error processing one-time payment. Error: BLPP: Loan has a recurring."

GOLDPoint Systems Only: The EZPay IMAC Table is found under GOLDPoint Systems > EZPay IMAC Table on the left tree-view in CIM GOLD. This option, Allow One Time with Recurring, is on the Recurring tab.

To add a credit or debit card recurring or one-time payment, see the Card Payments tab.

Field Descriptions

Field	Description
Recurring field group	The Recurring field group shows any recurring payments that are currently set up on the account. Recurring payments are set up through the Loans > Transactions > EZPay screen by clicking <Add/Modify Payment>. Institution option FPRA must be set up in order to use recurring payments on the EZPay screen. See the following descriptions.
Frequency Mnemonic: RAFREQ	The Frequency field in this field group displays the payment frequency for the recurring payments. This frequency may be different than the loan frequency (LNFREQ). For example, if a loan has a monthly frequency, but the account owner would like recurring payments set up on a weekly basis, then this field will reflect "Weekly" when weekly recurring payments are set up. See the Recurring Payment topic in the EZPay help for more information.
Account Number Mnemonic: RAACH#	This is the account number of the external savings or checking account used for the recurring payment. See External Accounts below for more information.
Amount Mnemonic: RAACH$	This is the amount of the payment involved with the recurring payment. This could be the Next Regular Payment or another amount, as set up on the EZPay screen. See the Recurring Payment topic in the EZPay help for more information.
Additional Principal Mnemonic: RAOPMT	This is any additional principal the borrower requested with each recurring payment.
Fee Amount Mnemonic: RAFAMT	This is the fee amount your institution charges for running EZPay transactions, if applicable. See the Fee topic in the EZPay screen for more information.
Third Party Fee Amount Mnemonic: RAFAMT	This is the fee amount your institution passes on to the borrower for using a third party processor, if applicable.
Recurring Effective Date Mnemonic: RAEFDT	This is the effective date of the ACH payment. The system pulls the ACH payment based on this date. See the Recurring Payment topic in the EZPay help for more information.
Days Mnemonic: RADYSB	This field reflects when the recurring payment will be made each loan frequency.
Loan Frequency Mnemonic: LNFREQ	This is the loan frequency on the loan. This is not the payment frequency, which may be different from the loan frequency. For more information concerning loan frequency, see the Frequency field on the Loan tab.
ACH Failures	This list view displays information about all failed attempts at ACH payments on the signature loan from the account indicated in the External Accounts fields. This includes both ACH payments coming into the account from your institution or ACH recurring payments on behalf of this account. For example, you set up recurring payments for an account, and the system cannot debit funds from the ACH account specified due to any number of reasons (ACH account closed, can't find account, insufficient funds, etc.). In another example, your institution gives account owners monetary incentives for referring friends and family. This account owner is due money from your institution for referring a friend to acquire a loan through your institution. An ACH distribution is set up for this account on the Miscellaneous > ACH/Wire > ACH Funds Upload screen, but the system is unable to deposit the funds into the ACH account set up in the ACH Information field group on the Loans > Account Information > Signature Loan Details screen > Late Fees/ACH tab due to any number of reasons (ACH account closed, can't find account, etc.). In both these instances, the ACH Failures list view table will display the errors and reasons why the funds did not post to this account. The Source column identifies where the ACH payment came from. Possible entries include: •A - ACH recurring payment via an FPAS record. See the One Time ACH (FPAS) Tab on the Loans > Account Information > Payment Information screen for more information. •O - Origination: These are funds that were intended to go into the ACH account but for some reason were rejected. •R - Recurring: These are funds that were set up for recurring payments but were rejected for some reason. This is for those institutions that use the FPRA record. See the Setting Up Recurring Payments topic on the Payment Information screen for more information. •G - GOLDPhone one-time. This is a one-time GOLDPhone payment that was rejected. •C - CIM one-time. This is a one-time payment from the EZPay screen that was rejected. •W - Web one-time. This is a one-time payment made over the Web that was rejected. •L - (CSO) Lender Distribution. See the CSO tab for more information. •P - (CSO) Payee Distribution. See the CSO tab for more information. The Reason column displays the NACHA code and reason for why the ACH funds were rejected. The number of returned payments is displayed in the Returned Payment Count field, as shown below: Click to expand. Right-click on an entry in this list view and select <Additional Information> to view the Additional Information dialog. This dialog displays further information about the failed ACH payment attempt, as shown below: Click to expand. A report listing all failed ACH payments can be viewed on the Loans > Reports > ACH Returned Payments screen. Click <Stop Recurrence> in the ACH Information field group to halt repeating ACH payments set up on this tab. The button will then be renamed <Re-Start Recurrence> and can be used to resume ACH payments.
Posted ACH Payments	This list view displays information about all ACH distributions between the signature loan and the customer ACH account indicated in the External Accounts fields. If your institution processes loan funds directly into customers’ ACH accounts when loans are originated, this list view table will display the amount that was distributed for the loan. Additionally, if your institution needs to distribute additional funds to the borrower, (such as additional loan funds, return for waived fees, etc), you can use the Miscellaneous > ACH/Wire > ACH Funds Upload screen to distribute those funds into the customer’s account. This list view table indicates when the funds were successfully posted to the ACH account.
One Time ACH	The One Time ACH field group shows any one-time future payments set up on this account. One-time scheduled payments are set up through the Loans > Transactions > EZPay screen by clicking <Add/Modify Payment>. See the One-Time Future Payments help on the EZPay screen for more information.
External Accounts	The External Accounts list view shows all ACH accounts set up for account owners. Click the External Accounts link if you want to set up additional checking or savings accounts to be used for ACH payments. See the External Accounts help topic for more information. To actually apply a payment to an external deposit or savings account, users need to click <Add/Modify Payment>, then the EZPay screen appears in pop-up form. Use that screen to set up an immediate payment, recurring payments, or future payments. See the EZPay help for more information.