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Step 1: Payment Methods

Navigation:  Loans > Loan Screens > Transactions Screen Group > EZPay Screen > Using the EZPay Screen >

Step 1: Payment Methods

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The first step in the process of using the EZPay screen to submit payments is selecting a payment method.* Two radio buttons are available for selection: E-Check (FSEZEC, for ACH payments) and Debit/Credit Card (FSEZCC, for card payments). Follow the links below for more detailed information about each payment method, including how to select which account or card will be used to make the payment.

 

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E-Checks

 

Debit/Credit Cards

 

Once the desired payment method and account/card information are selected, proceed to Step 2: Payment Types. If you encounter any error messages during the payment submission process, see Troubleshooting for information about how to resolve them.

 

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Note: Depending on your institution's settings, certain payment methods might be unavailable entirely, or field level security might prevent you from selecting certain payment methods.

 

An option is available which allows an institution to choose to only process credit cards or to only process debit cards, and if one of these options is in use, the name of this radio button will change to reflect it (Debit Card or Credit Card).

 

*Hardship deferments do not require indicating payment method information. If you are processing a hardship deferment, this step can be ignored.

 

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