Notification System > Texting History Screen

Use the Texting History screen to retrieve archived text messages and view the details of those messages. Archived text messages include any text message that has been created.

This screen also allows you to narrow your search of text messages using a variety of search parameters. When an archived text message is selected, the details of the message are displayed in a pop-up dialog. You can also save your data to a CSV file.

You can also access the performance metrics for the texting process. Metrics can be used for measurement, comparison, or to track performance or production.

To find out how to send text messages on any screen in CIM GOLD, see the help for the Right-click Menu Pop Up screen.

See each of the following tabs for a description of the fields and buttons that appear on that tab:

•Texting History Tab

•Texting Metrics Tab

How To Items

This screen allows you to:

•Perform a Texting History Search

•Retrieve Texting Metrics

•Save Texting History Data to CSV File

•Save Texting Metrics Data to CSV File

•View Text Message Details

Additional Information

For an example of this screen and definitions of each of the fields on this screen, see the Texting History Screen Details section.

This screen is accessed by going to Notification > Texting History in the CIM GOLD tree view.

Texting History Tab

Texting Metrics Tab