Start Date

Enter a beginning date to use for your search parameter. Enter the date using MM/DD/YYYY format, or use the drop-down calendar to select the date.

End Date

Select an ending date to use for your search parameter. Enter the date using MM/DD/YYYY format, or use the drop-down calendar to select the date.

Account

Enter an account number in this field to search the Queue Error database and display messages with the account number entered in this field.

Recipient

Enter a phone number or email address for a recipient in this field to search the Queue Error database and display messages with the recipient entered in this field.

Template ID

Enter a template ID number in this field to search the Queue Error database and display messages with the template ID number entered in this field.

Wrapper ID

Enter a wrapper ID number in this field to search the Queue Error database and display messages with the wrapper ID number entered in this field.

Template Type

Select a template type from this drop-down field to search the Queue Error database and display messages with the selected template type.

Queue Error Manager List View

This list view displays all the queue error messages and queued messages that have errors. Queue errors are for messages that the Notification Processor failed to transmit.

The following columns appear in this list view and can be used to sort:

•Account Number: This displays the account number that the message is tied to.

•Recipient: This displays the intended recipient of the message.

•Time Last Attempted: This displays the last time the message was attempted.

•Template ID: This displays the identification number of the template.

•Wrapper ID: This displays the identification number of the wrapper.

•Template Type: This displays the type of template used to create the message.

•Handled Date: The displays the date the message was handled in MM/DD/YYYY format.

•Handled By: This displays the name of the person who handled the message.

•Template Description: This displays the description of the template.

Account Number

This field displays the account number that the message is tied to.

Error Code

This field displays the error code tied to the message.

Subject

This field displays the subject line of the message.

Message

This field displays the body of the message.

Template ID Display

This field displays the identification number of the template.

Error Description

This field displays a description of the error that occurred.

Template Type Display

This field displays the type of template used to create the message.

<Read>

Click this button to read the Notification Processor and display all the queue error messages and queued messages with errors that fit the parameters entered in the Start Date and End Date fields. See the Search for Messages with Errors section for more details.

<Reattempt Message>

Click this button to reattempt the message. This forces the notification queue Web service to increase the maximum number of attempts on the main message and flag the error as handled. You can select more than one error and right-click to reattempt all of the selected messages. Note: Reattempted messages are rendered using the currently cached template.

<View Message>

Click this button to display the message as it would render (display in an HTML renderer) if the processor uses the current effective template. See the Render a Message section for more details.

<Edit/Requeue Message>

Click this button to open the error message in the Manual Notification Handler screen with all of the data populated so the message can be altered and re-queued. Once the message is re-queued, the error is flagged as handled. See the Edit And Requeue Messages section for more details.