Navigation:  Notification System > Queue Error Manager Screen > Reattempt a Message

The Queue Error Manager screen allows you to attempt to resend queue error messages and queued messages that have errors. When you attempt to send a message again, it forces the notification queue Web service to increase the maximum number of attempts on the main message and flag the error as handled. Note: Reattempted messages are rendered using the currently cached template.

 

This screen allows you to:

•Reattempt a message

•Reattempt multiple messages at once

 

 

Reattempt a Message

To attempt to resend a message using the Queue Error Manager screen:

 

1.Perform a search to populate the Queue Error Manager list view.

2.Select a message in the Queue Error Manager list view.

 

 

3.Click <Reattempt Message> to attempt to resend the message. Note: Reattempted messages are rendered using the currently cached template.

4.The message is sent and the Information Message dialog is displayed. Click <OK> to close the dialog.

 

 

Reattempt Multiple Messages at Once

To attempt to resend more than one message at once using the Queue Error Manager screen:

 

1.Perform a search to populate the Queue Error Manager list view.

2.Select the messages you want to attempt to resend in the Queue Error Manager list view.

 

 

3.Right-click to bring up the Right-click dialog.

 

 

4.Select "Reattempt Message(s)" to attempt to resend all of the selected messages. Note: Reattempted messages are rendered using the currently cached template.

5.The messages are sent and the Information Message dialog is displayed. Click <OK> to close the dialog.

 

 

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See also:

Search for Messages with Errors

Edit and Re-queue Messages

Notification Queue Error Manager Screen

Notification Queue Error Manager Screen Details