Customer Relationship Management Screens > Households Screen > Names tab > Detailed Personal Information tab

Entry: System, date

F/M: Yes

Mnemonic: NDBDAT

Screen: Customer Relationship Management > Households > Names > Detailed Personal Information tab

If the household member is deceased, use this field to indicate the death date of the household member being created/edited. This field is found on several screens in CIM GOLD including the Loans > Marketing and Collections screen > CIF tab and Loans > Insurance > Adjustments screen. A user can file maintain the death date from one of these three screens and it will apply to every screen.

When a Death Date is entered, the system records the death date and a new field appears to the right: Death Recorded Date (NDDTDT).

For loan accounts, at monthend the system automatically changes the Account Ownership Code for that customer to "20" (Deceased). The ECOA Code for the loan customer changes to "X" (Consumer Deceased) as part of the Credit Reporting function. This information is passed to the Credit Report and transmission to the Base Segment of the loan accounts this person owned. If the person was a co-owner or some other ownership on accounts, this information is reported in the J1/J2 Segments for those loan accounts where they were not the IRS Owner.

After the customer has been reported as deceased to the credit repositories, the next month of credit reporting the person no longer appears on the Credit Report and transmission.

If the customer was a co-owner on an account, the co-owner automatically becomes the IRS Owner after the deceased customer is reported to the Credit Bureaus. For accounts where there are multiple account owners, the system uses the order of the sequence numbers. For example, if an account had four co-owners, and the co-owner with sequence 1 dies, the co-owner with sequence 2 would then move up to sequence 1 and he or she would then be the IRS Owner on the account.

If the Death Date is cleared because of a mistake (e.g., applied the Death Date to the wrong person), all of the preceding items are reversed. Also, this only applies to loan accounts. Deposit or other accounts are not reported with ECOA Code X (unless you manually change the ECOA Code to be "X").

Note: You should also have Ownership Code 20, Deceased, set up on the Loans > System Setup Screens > Client Code Setup > CIF Ownership Codes screen.

Reporting Deceased Persons

If an IRS Owner listed on the account dies and the account is closed or released in the same month as the Death Date, the system will report the IRS Owner with ECOA Code "X" (deceased) in the Credit Report transmission (FPSRP184). If the account is closed/released the month following the Death Date (or if the account remains open), the IRS Owner is switched from the deceased person to the next living person listed on the account, and the previous IRS Owner is reported in the J1 Segment with ECOA Code "X" (deceased). If no other person is listed, the deceased person will stay the IRS Owner and be reported in the Base Segment with ECOA Code "X - Deceased."

For example: Grandpa Gerald and his son Marty get a loan for a car. Grandpa Gerald is listed as the IRS Owner on the account, but they are both co-owners. Grandpa Gerald dies before the account is paid off, but the account is still open and Marty is responsible for paying off the rest. After entering Grandpa Gerald's Death Date, at monthend, the system will automatically assign Grandpa Gerald with Account Ownership "20 - Deceased" and ECOA Code "X - Deceased." Marty will be assigned as the IRS Owner. Additionally, the Credit Report transmission will list Marty as the IRS Owner in the Base Segment, and Grandpa Gerald will be listed in the J1 Segment with ECOA Code "X - Deceased."

From that same example, if the account is paid off and closed the same month as Grandpa Gerald's death date, the system will maintain Grandpa Gerald as the IRS Owner in the Base Segment with ECOA Code "X - Deceased," and Marty will stay listed in the J2 Segment for that month.