Navigation:  Queue Screens > Collection Screen Group > Collection Queues Screen > Collection Queues list

The Collection Queues list on the upper-left side of the Collection Queues screen displays all collection queues for the employee indicated in the Employee Num field. Click on any of the listed queues and all accounts in that queue will be displayed on the Summary tab to the right (see example below).

 

 

Changing Employee Queues

 

Click the button if you want to display the collector queues for another employee. This accesses the Processing Number box, where you can enter a different employee number. An example of when you might want to change employee queues would be if a manager wants to assess different employees’ queues. See Branch and Institution Totlas for more information.

 

Queue information must first be set up and assigned to your institution's employees on the Queue Administration screen before it can be accessed on this screen.