Field

Description

Phone/Extension

Mnemonics: P0PHAC, P0PHON, P0PHPF

Use these fields to indicate the ten-digit phone number and extension (if applicable). If the phone number being created/edited is a foreign number, use the Foreign Phone field to enter this information.

Country Code

Mnemonic: P0CTRY

Use this field to indicate the two-character postal code for the country in which the phone number is located.

Phone Provider

Mnemonic: P0CELC

Use this field to indicate the phone service provider.

Phone Type

Mnemonic: P0PHTP

Use this field to indicate the type of phone number. Possible selections in this field are as follows:

0 - Additional Phone

1 - Fax Number

2 - Cell Phone Number

3 - Universal Number

4 - Pager Number

5 - Alternate Work Number

6 - Voice Mailbox

7 - Answering Service

200 - Home Phone

226 - Supervisor Phone

230 - Work Phone

Foreign Phone (text box)

Mnemonic: P0FPHO

If the Foreign Phone checkbox has been marked, use this field to indicate the foreign phone number.

Time Zone

Mnemonic: P0TZON

Use this field to indicate the phone number time zone.

Phone Restriction 1/2

Mnemonics: P0PHRC, P0PHR2

Use these fields to indicate any restrictions that should be noted when contacting the phone number. Up to two restrictions can be indicated on each phone number. Possible selections in these fields are:

* If a bankruptcy transaction is run, this field is automatically set to "13 - Contact Attorney Only." This means employees or collectors cannot contact account owners via phone.

Foreign Phone (checkbox)

Mnemonic: P0WFRN

Use this field to indicate whether the phone number being created/edited is a foreign number outside the United States. If this box is checked, the Foreign Phone text box will be used to indicate the number rather than the Phone fields.

Primary Phone

Mnemonic: P0PRIP

Use this field to indicate whether the phone number is the phone number primarily used by the household member.

Phone Dialer Restricted

Mnemonic: P0FDRS

Use this field to indicate whether the third-party phone dialer is restricted for this phone number. Phone Dialer is a tool that automatically brings up numbers and starts calling customers. This is only for institutions that use a third-party Phone Dialer.

Text Messaging Capable/Uses Text Messaging

Mnemonics: P0TMSG, P0TXTO

Use these fields to indicate whether the phone number is capable of sending (Capable) and receiving (Uses) text messages.

Subscribe To Texts Field Group

Mnemonics: P0OPAT, P0OPMK, FSVALC, FSOPTI

Use these fields to indicate whether or not the phone number can be used to text account and marketing information to via Solutions by Text. You can also validate the phone carrier to ensure that the phone number can be used and opt in or out of using text notifications. Also, if your institution has multiple subsidiary organizations within your principal organization, you can use the Brand field to select which subsidiary organization to subscribe to for the phone number. Note: Your institution must be set up to use brands in order to use the Brand field.

Subscribe To Texts Field Group

Branding List View

Use this list view to view all the brands (subsidiary organizations) available and whether or not the selected phone number is subscribed to receive account information and marketing texts from each brand.

Branding List View on Phones Tab