Two-way Texting via Solutions by Text

CMP: 13057

CIM GOLD version 7.20.6

We have updated the Client Text Notifications screen in CIM GOLD to determine whether the system uses GOLDPoint Systems or Solutions by Text and then communicate with the appropriate system. This enables two-way texting via Solutions by Text to seamlessly work with the current two-way texting on the Client Text Notifications screen in the Notification System.

If you are interested in using two-way texting via Solutions by Text, please contact your GOLDPoint Systems account manager.

<Close Conversation> Button Updated

CMP: 16506

CIM GOLD version 7.20.6

We have updated the Notification System to correctly close a conversation. Previously, an error occurred when searching and selecting a conversation, and then clicking the <Close Conversation> button on the Client Text Notifications screen (see below). This affected both GOLDPoint Systems and Solutions by Text conversations. Now when you click the <Close Conversation> button, the system will effectively close the conversation.