Updates for Free-form Texts and Wrapper IDs

CMP: 15597

CIM GOLD version 7.20.5

We have updated how the system communicates with the Client Text Notifications screen to ensure that the correct templates and message wrappers are used for free-form texts for users of Solutions by Text.

The Wrapper ID field now retrieves the correct wrapper ID by looking up the office number and using the value in the Web Wrapper ID (ONWRID) field from the Office Division Region Info ON (FPON) record. If there is not a value in the Web Wrapper ID (ONWRID) field, or if the value is “0,” the system defaults the value to be “10001.”

The Wrapper ID field is found throughout the Notification System. Below, the Wrapper ID is shown on the Detail tab of the Notification Wrappers screen, where wrappers are created.