Navigation:  Loans > Loan Screens > Check Printing Screen Group > Checks Screen > Void a Check

You can void checks that have been created and printed from the Checks screen, but not after the check record has been sent to Check Reconciliation (institution option CKRC is set to "Y").

 

Reasons for voiding a check include:

 

•Created a check for the wrong amount.

•Created a check with the wrong date.

•Created a check with the wrong Format.

•The payee lost the check.

•A check was stopped due to high risk, so then you void the check number.

 

Your institution should have policies in place about how and when to handle voided checks.

 

If your institution uses Check Reconciliation, voiding a check can only be done on the Check screen the same day the check was created. Once a check is sent to Check Reconciliation, you can void the check on the GOLD Services > Check Reconciliation > Check Detail screen if the Status is "Outstanding." See the Check Detail Screen for more information.

 

To void a check record:

 

1.Select the type of check record you want to void in the Check Type field. Valid options are Reserve or Funding.

 

2.If you can't remember the office number where the check record was created, clear out the Office field so that all check records from all offices will be displayed. If you know the office number, enter that office number in the Office field.

 

3.If you don't know the date when the check record was created for which you want to void that record, use the Start and End Date fields to narrow your results to a date range. Leave these fields blank if you don't know when the check record was created.

 

4.Select "Printed" from the Status field to retrieve only printed check records. Only printed checks can be voided.

 

5.Click <Retrieve>. All matching printed check records for that check type will be displayed in the list view table.

 

6.Select a check record in the list view table, or select multiple check records.
 
To select multiple check records, left-click each record while pressing the <Ctrl> key.
Or, click the top record, press and hold the <Shift> key, then click the bottom record. All the records in between will be selected.

 

7.Click <Void Checks>. The system will verify that you want to void the check record.

 

8.Click <OK> and the check records are voided. Voided check records stay in the check printing system but with the status of "Voided." They do not post to Check Reconciliation.