Institutions Running Proof Transactions
The Payment Reversal function performs live journal transactions only. If your institution runs all its transactions through proof, including journal transactions, this function will not work for your institution.

If your institution allows live journal transactions and has Institution Option ONLM turned on, then this transaction will work. If you are not sure, contact your GOLDPoint Systems account specialist for more information.

Override Capabilities
If you have security to perform the Payment Reversal function, you automatically have all override capabilities such as Teller, Supervisor, and Officer.

Payment Reversal should not be used if the history involved contains late charges assessed or paid and/or miscellaneous fees assessed or paid.