Payment Adjustment Screen |
  
|
Navigation: Loans > Loan Screens > Transactions Screen Group >
Payment Adjustment Screen |
|
|
Note: As of CIM GOLD version 7.9.3, GOLDPoint System recommends using this new screen rather than the old Loans > Transactions > Payment Reversal screen. |
|---|
Use this screen to manually reverse or insert payments on a customer loan account. Note that this screen cannot be used to adjust payments on line-of-credit loans.
Payment reversals and insertions are generally used to correct errors. For example:
•A reversal could be used to remove a duplicate payment accidentally processed on an account.
•An insertion could be used to retroactively apply a payment to a customer's account if that customer's dropbox payment was initially misplaced and later recovered by your institution.
This screen is also used to view system history of corrected transactions and their effects on the customer account.
Click to expand.
The tabs on this screen are as follows:
In order to use this screen, your institution must:
•Subscribe to it on the Security > Subscribe To Mini-Applications screen.
•Set up employees and/or profiles with either Inquire (read-only) or Maintain (edit) security for it on the CIM GOLD tab of the Security > Setup screen. |
