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Account Information Screen

Navigation:  Deposit Screens > Account Information Screen Group >

Account Information Screen

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Use this screen to view and edit general information about the customer deposit account including balances, interest, certificates, account options, name and address information, balance negativity, and holds. It also shows all of the exceptions that are currently active on the account and associated fees.

 

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Note About Viewing Information For Memo Post Accounts: If your institution processes proof transactions (Institution Option BANK is enabled) for customer deposit accounts, this screen provides the ability to toggle between viewing actual (real-time) account information and account information as of any pending memo post transactions (for accounts with the Memo Post Account field on the Deposits > Account Information > Additional Fields screen marked).

 

On accounts that match the criteria indicated above, a bold red letter will be visible at the top of the screen to the right of the main menu bar (see example screenshot below) when this screen is accessed. This red letter will either be M or A. Click on this letter to toggle between viewing an account’s Actual information or its Memo post information.

 

Remember that an account’s Actual information does not factor in memo post/proof transactions that have not yet been processed by your institution. When viewing an account’s Memo post information, most fields on the screen will be locked and unavailable for editing.

 

Memo post transactions appear in system History accompanied by an asterisk in the Teller/Employee column.

 

memopostexample

 

Deposits > Account Information > Account Information Screen

Deposits > Account Information > Account Information Screen

 

The tabs on this screen are as follows:

 

Account Information tab

 

Features/Options tab

 

Exceptions tab

 

Names tab

 

Incoming ACH tab

 

Addresses tab

 

Cards tab

 

At the bottom of this screen (regardless of which tab is selected), a field is available for entering short user-defined notes about the selected account. The information in this User Information field (mnemonic DMINFO, see below) saves when <Save Changes> is clicked and also appears at the bottom of the Deposits > Account Information > Interest Fields screen.

 

UserDefinedDeposit

 

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Record Identification: The fields on this screen are stored in the FPDM, BCAI, BDWK, FPM2, XMEC, FPND, FPNA, FPP0, FPE0, and FPDA records (Deposit Master, CIF Address Information From MN, Deposit Work Fields, Deposit Master 2, Exception Counters, CIF Name, CIF Address, CIF Phone Numbers, CIF Email Addresses, ACH Info). You can run reports for these records through GOLDMiner or GOLDWriter. See FPDM, BCAI, BDWK, FPM2, XMEC, FPND, FPNA, FPP0, FPE0, and FPDA in the Mnemonic Dictionary for a list of all available fields in these records. Also see field descriptions in this help manual for mnemonics to include in reports.

 

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