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Contact Queue Definition CQ

Navigation:  GOLDWriter Mnemonic Dictionary >

Contact Queue Definition CQ

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This section of the GOLDWriter Mnemonic Dictionary provides the CIM GOLD source location and entry details for GOLDWriter field mnemonics within the Contact Queue Definition CQ master record category. Note that this record does not appear in main GOLDWriter record lists and must be accessed manually by entering the record code (CSCQ) in the Master Record field (during the first step of the GOLDWriter Report Wizard process).

 

ContactQueueDefinitionCQGW

 

These mnemonics pertain to contact queues. Contact GOLDPoint Systems for more information about running reports on these mnemonics in GOLDWriter.

 

Mnemonic

Description

CIM GOLD Field Location

Details

CQABRV

Abbreviation Code

 

 

CQCQID

Contact Queue ID

Follow-Up Queue field on the Customer Relationship Management > Callback and Comments screens

14 numeric characters

CQDESC

Description

Description field on the Miscellaneous > Advertising Messages > Priority Message Definition screen

60 alphanumeric characters

CQFRQC

Frequency Code

 

 

CQGFID

Goldform Prog ID

 

 

CQLAST

Last Run Date

 

 

CQNEXT

Next Run Date

 

 

CQOCUR

Occurrence Code

 

 

CQRTYP

Sys And Rec Type

Type field on the Miscellaneous > Advertising Messages > Priority Message Definition screen

4 alphanumeric characters

CQSECU

Sequence Number

 

 

CQSHDS

Short Description

 

 

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