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This section of the GOLDWriter Mnemonic Dictionary provides the CIM GOLD source location and entry details for GOLDWriter field mnemonics within the Contact Queue Definition CQ master record category. Note that this record does not appear in main GOLDWriter record lists and must be accessed manually by entering the record code (CSCQ) in the Master Record field (during the first step of the GOLDWriter Report Wizard process).
These mnemonics pertain to contact queues. Contact GOLDPoint Systems for more information about running reports on these mnemonics in GOLDWriter.
Mnemonic |
Description |
CIM GOLD Field Location |
Details |
---|---|---|---|
CQABRV |
Abbreviation Code |
|
|
CQCQID |
Contact Queue ID |
Follow-Up Queue field on the Customer Relationship Management > Callback and Comments screens |
14 numeric characters |
CQDESC |
Description |
Description field on the Miscellaneous > Advertising Messages > Priority Message Definition screen |
60 alphanumeric characters |
CQFRQC |
Frequency Code |
|
|
CQGFID |
Goldform Prog ID |
|
|
CQLAST |
Last Run Date |
|
|
CQNEXT |
Next Run Date |
|
|
CQOCUR |
Occurrence Code |
|
|
CQRTYP |
Sys And Rec Type |
Type field on the Miscellaneous > Advertising Messages > Priority Message Definition screen |
4 alphanumeric characters |
CQSECU |
Sequence Number |
|
|
CQSHDS |
Short Description |
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