Navigation:  Miscellaneous Screens > ACH/Wire Screen Group > ACH Funds Upload Screen >

Common Errors

Navigation:  Miscellaneous Screens > ACH/Wire Screen Group > ACH Funds Upload Screen >

Common Errors

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The following are some common errors that may prevent you from transmitting the ACH funds using the ACH Funds Upload screen.

 

Error

Description

Effective Date must be in the future

Change the Effective Date column to a date in the future. You cannot use today's date.

Invalid GL Account

This may occur if you upload information from a tab-delimited file (.txt). This likely won't happen if manually entering G/L accounts, because you must select the G/L account from the G/L Descriptions field, as shown below:

 

In the tab-delimited file, you must enter the code number that corresponds with the G/L account set up on the Loans > System Setup Screens > ACH Upload GL Accounts screen. The code number is displayed as the Sequence number on that screen. See the Uploading accounts using a tab-delimited file section for more information.

Record Not on File CFLN

This means the loan account number is not on file. Try retyping the loan number in the Loan Account column. Make sure to leave out any hyphens (-) and the check digit.

Routing Number Not on File or Wrong

You would only get this error message if you uploaded a tab-delimited file. If you manually enter information, the system would notify you immediately that the routing number is missing or wrong.

 

Check to see if the routing number is entered and valid on the recurring payment record on either the Loans > Account Information > Payment Information, Signature Loan Details, or EZPay. Make any necessary changes to the routing number, and then try uploading the file again to see if the error has been corrected.

 

 

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