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If printing the payoff to send to a borrower, and the borrower has requested the quote be sent to a different address, use the Mail Payoff Quote To field (Mnemonics: POMES1-3) on the Mail & Comments tab of the Payoff screen.
The Comments field (Mnemonics: POMES1-3) can be used to enter a personal message or any information you want to convey to the borrower.
Anything you enter on this tab will be printed on the Customer Quote, as shown below.
Note: This information can also be added to the Loan Payoff Event Letter (event 14). Include merge fields <<PO CUSTOMER MESSAGE LINE 1-3>> and <<PO NAME LINE 1-4>> to pull in the information entered on this tab into the letter. See Event 14, Loan Payoff Event, as well as Tying Data Source Files in the GOLD EventLetters User's Guide for more information.