Teller Information Screen |
  
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Navigation: Deposits > Deposit Screens > Definitions Screen Group >
Teller Information Screen |
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The Teller Information screen is found in two locations in CIM GOLD: under Deposits > Definitions and as a tab on the Security > Setup screen. Use this screen to set up employees to perform teller transactions for your customers. Only tellers who are set up on this screen will be able to sign on to GOLDTeller. To learn more about the setup process necessary for adding employees as tellers, see the Designating Tellers on the Teller Information screen help page.
Security for this screen should only be given to supervisors or managers.
The list view at the top of this screen displays all employees who have previously been set up as tellers for your institution. The information displayed in this list view correlates to the other fields on the Teller Information screen. Selecting a teller in this list view populates those fields with that teller's information and makes them available for editing (except Teller Number).
Click on any column header to organize the list view by that column's information type.
Deposits > Definitions > Teller Information Screen
The field groups and tabs on this screen are as follows:
Current Totals, Last Signoff, and Previous Totals tabs
Every transaction requires a teller number. Even afterhours transactions done by the system require a teller number. With payments done through GOLDAccount Center, GOLDPhone, or a third-party payment processor, a teller number is also required. Sometimes the system is so busy that many system teller numbers are being used. For example, if seven of your customers all processed online payments at the exact time, the system would need 7 system teller numbers for each of those transactions. We have reserved enough system teller numbers, so there should always be enough teller numbers to post payments. However, if all system teller numbers are being used, the payment system will wait for another transaction to process, and then post the payment using that teller number.
The following teller numbers are reserved for afterhours, web and GOLDPhone payments, and other processes. Do not set up one of your employees with these numbers!
•GOLDPhone: 5610, 5620, 5630, 5640, 5650, 5660, 5670, 5680, 5710, 5720, 8830, 8840, 8850, 8860, 8870, 8880 •GOLD Homebanker: 5611, 5621, 5631, 5641, 5651, 5661, 5671, 5681, 5711, 5721, 8831, 8841, 8851, 8861, 8871, 8881 •Afterhours Loan Teller: 8910 •Online ATM Teller: 8912 •GOLDPoint Systems Conversion Employee: 9990 •GOLDAcquire Plus Teller: 9996 •Immediate ACH Teller (Gateway Teller): 9998 •Afterhours Teller: 9999
GOLDPoint Systems can set up these tellers for you. Some of the key fields that must be entered are shown below:
 Deposits > Definitions > Teller Information Screen showing System Teller Setup |
See also:
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Record Identification: The fields on this screen are stored in the FPTL record (Teller Information Record). You can run reports for this record through GOLDMiner or GOLDWriter. See FPTL in the Mnemonic Dictionary for a list of all available fields in this record. Also see field descriptions in this help manual for mnemonics to include in reports. |
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In order to use this screen, your institution must:
•Subscribe to it on the Security > Subscribe To Mini-Applications screen.
•Set up employees and/or profiles with either Inquire (read-only) or Maintain (edit) security for it on the CIM GOLD tab of the Security > Setup screen. |
