Teller System > Transactions > Loan Transactions > Loan Transaction Codes > Tran Code 2270-04, Override Deferment Inquiry

The Override Deferment Inquiry transaction (tran code 2270-04) should be run before the Deferment Override Payment transaction (tran code 2600-11). This way, the system will let you know if the account is even eligible for a deferment and what the deferment charge amount would be (if applicable).

This inquiry displays the deferment amount due on a loan, the payment method, due date, effective date, principal balance, total loan fees, total late charges, and interest due for a deferment payment.

The Override Deferment Inquiry transaction appears as follows in GOLDTeller:

Once you enter an Account Number, Effective Date (can be backdated), then click , the system shows the cost of the deferment for the customer, as shown below:

The Deferment Inquiry transaction also shows all outstanding interest, late charges, and miscellaneous fees.

The system then loads the chained Deferment Override Payment transaction, with that transaction amount and effective date, as shown below:

You would then finish filling out the Deferment Override Payment transaction and clicking <Send> to process the deferment. See the Deferment Override Payment transaction (tran code 2600-11) for more detailed information on how to process this transaction.