Navigation:  Customer Relationship Management > Customer Relationship Management Screens > Household Utilities Screen Group

The Customer Relationship Management > Household Utilities screen group contains information and options relating to the merging and splitting of customer information.

 

For ease of use, this online help is designed to match the layout of Customer Relationship Management screens in the CIM GOLD tree view, as shown below:

 

 

To learn more about Household Utilities screens, see help for the screens linked below.

 

Combine Names/Addresses Screen

 

Merge Screen

 

Split Household Screen