EZPay Additional Principal Display Change

CMP: 13870

CIM GOLD version 7.9.12

In CIM GOLD version 7.9.3 we advertised that we now allow more regular recurring payments, such as making smaller weekly payments that add up to a full payment every loan monthly frequency. (See the Multiple Payments for Loan Frequency Now Available topic in CIM GOLD version 7.9.3.)

When we made that change, we also adjusted the recurring payment message that appears near the top of the EZPay screen to include when the recurring payment takes place (e.g., monthly, weekly, bi-monthly). Because of this, any additional principal that may have been included in the payment transaction could not fit on that message. We removed the Additional Principal amount from the message, as shown in Figure 1 below, and instead, added it to the payment Amount reflected.

However, for institutions still using the automatic loan payment record (institution option FPRA is not on; just one institution), the additional principal was not included in that message line; just the regular payment amount. This was just cosmetic. The additional principal was being pulled by the system,  along with the recurring payment, each frequency. It was just the message line that wasn't displaying correctly.

This has been corrected in this version of CIM GOLD. The following examples may help clarify this issue. Remember: This error only showed if your institution used the legacy automatic payments and not the recurring payment record (FPRA).

EZPay Card Processing Error Correction

CMP: 13882

CIM GOLD version 7.9.12

A system error discovered in beta testing was preventing EZPay from processing card payments. This error has been corrected.

Contact Tab Scroll Bar Removal

CMP: 13885

CIM GOLD version 7.9.12

In previous versions of CIM GOLD, a scroll bar was necessary on the Loans > Marketing and Collections screen > Contact tab in order to view all the data in the tables at the bottom (Action Code and Identifiers). In version 7.9.12, these tables are now scaled to appear together on the screen. Scrolling to view them is no longer necessary.

EZPay Card Profile Expiration Correction

CMP: 10935

CIM GOLD version 7.9.12

An error was discovered on the EZPay screen pertaining to the card payment confirmation dialog (which appears after <Submit Payment> is clicked and before the card payment is processed). This error only occurred if your institution did not have the Use Card Profile option set up. (This is set up on the EZPay IMAC table by your GOLDPoint Systems account manager.)

If that option was not set, the expiration date on the confirmation window would always reflect this date: 01/2019. We have corrected this, so the correct expiration date now shows in the verification message when card payments are processed through the EZPay screen (and the Use Card Profile option is not set up).

See example below of how the verification window now shows the correct expiration date.

Securitization File Format Warning

CMP: 13871

CIM GOLD version 7.9.12

If you attempt to upload an incorrectly formatted file to the Loans > Investor Reporting > Securitization screen, the system will now show an error message and tell you to click the <Example File> button to view an example of a correctly formatted file.

Update to Printing Funding Checks

CMP: 14053

CIM GOLD version 7.9.12

When printing funding checks through CIM GOLD version 7.9.11 (under Loans > Check Printing > Checks screen), some of your tellers may have received the following error message: "SignOn Tran Error. Transaction Canceled" (see below).

This was a strange error that would only affect tellers who did not have the Other Office box checked in their Teller Information set up file and were not administrators. The check would still print after tellers clicked <OK> on that message, but the check did not save into Check Reconciliation (under GOLD Services > Check Reconciliation > Check Detail screen).

In CIM GOLD version 7.9.12, we have fixed this error for tellers who do not have the Other Office box checked (see below).

Deposits > Definitions > Teller Information Screen

They can print any funding checks from the Checks screen, and they shouldn't get that error message. Additionally, the checks printed will be sent to Check Reconciliation for tracking and history purposes.

Funding Checks Now Show in Check Recon if Office is Zero

CMP: 14075

CIM GOLD version 7.9.12

It was discovered in CIM GOLD version 7.9.11 that when users printed checks on the Checks screen with Office set to 0, those checks would not show in Check Reconciliation. This has been corrected, and now if the Office field is set to 0 when funding checks are printed, the system treats Office 0 as though it is blank, and all checks will be sent to Check Reconciliation.

Fee Structure Available for Third-party Fees

CMP: 13845

Work Order: 56593

CIM GOLD version 7.9.12

One of our institutions is partnering with a card processor who charges different fees based on where the loan payment is coming from. For example, if the account is based in California or Colorado, the third-party fee will be different from other states.

We have adapted our system to communicate with this card processor and correctly display the third-party fee amount on the Loans > Transactions > EZPay screen.

•If the card payment is coming from an account with a specific loan classification, then the system will charge a different amount for the third-party fee than from other loan types and classifications.

•If the address of the borrower is from a specific state, the system can charge a different third-party fee amount based on that state.

To enable this fee structure, GOLDPoint Systems created significant back-end setup enhancements to connect with the third-party card processor, so the correct fee amount will be displayed in the Third-party Fee field on the EZPay screen.

GOLDPoint Systems Only: Setup must be done to add the card processor's information to the GOLD Services > Merchant ID screen, as well as the GOLDPoint Systems > Payment Portal Settings screen.

Note: Two CMPs, 13844 and 13527, are also part of this release. They are part of the service release, which is part of the Core Update. You will not be able to use this new feature unless these services have been released onto your institution's machine.