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This section of the GOLDWriter Mnemonic Dictionary provides the CIM GOLD source location and entry details for both GOLDWriter field mnemonics within the Customer Comment Types CN master record category. Note that this record does not appear in main GOLDWriter record lists and must be accessed manually by entering the record code (CSCN) in the Master Record field (during the first step of the GOLDWriter Report Wizard process).
Mnemonic |
Description |
CIM GOLD Field Location |
Details |
---|---|---|---|
CNTEXT |
Text Data |
Text Data field on the Customer Relationship Management > Callback, Comments, and Loans > System Setup Screens > Comment Types screens. |
80 alphanumeric characters |
CNNTYP |
Note Type Code |
Comment Type field on the Customer Relationship Management > Callback, Comments, and Loans > System Setup Screens > Comment Types screens. |
5 numeric characters |