Support

When you encounter problems using GOLDWriter, your institution's liaison should contact your institution's GOLDPoint Systems account specialist.

Before contacting GOLDPoint Systems, have the following information ready:

•Your computer VTAM identification number.

•Your institution number.

•Your location.

•A description of the error or problem.

•A description of what you were doing when the error/problem occurred.

•Your teller number and/or account number.

Telephone Numbers

GOLDPoint Systems customer service is available Monday through Friday, from 6:00 a.m. to 7:00 p.m. (MT).

Phone: (888) 477-0099

Phone: (801) 429-2172

Fax: (801) 374-5316

GOLDPoint Systems

1525 West 820 North

Provo, Utah 84601