Navigation:  Loans > Loan Screens > System Setup Screens > Collection Institution Options Screen >

Selection Option field group

Navigation:  Loans > Loan Screens > System Setup Screens > Collection Institution Options Screen >

Selection Option field group

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Note: These fields (QOSELS) are only used if you are using the old Collection Queues. They are not used if you set up Collection Queues using the Queues > Collection > Queue Administration screen.

 

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Select at what point after the due date the delinquent loan will be sent to the Collection Queues system. The following codes can be used:

 

•A = Pull Loans Past Due Date: This selection will pull all loans that have not had a full payment by the due date. This will even pull loans that are only one-day late.

 

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WARNING: Since many borrowers make payments only a few days past the due date, selecting option A will create extremely large queues. In addition, collection records will be built for these loans. Institutions are charged for each collection record so selecting this option could become very expensive.

 

•B = Pull Loans Past Grace Days: This selection will pull all loans that have not had a full payment after the grace days period has ended. Grace days are established during loan origination and appear on the Late/NSF tab of the Loans > Account Information > Account Detail screen, Note: This is the most commonly used option.

 

•C = Pull Loans More Than 1 Freq Past Due: This selection will pull loans that are 29 days past due. The first frequency is 10-29 days. The second frequency is 30-59 days. The third frequency is 60-89 days. The fourth frequency is 90-129 days, etc. The number of times an account has been late in one of the frequencies appears on the Delinquent Payments tab of the Loans > Marketing and Collections screen.

 

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WARNING: While this option is the most economical, it contains a big risk if you have loans with payment frequencies greater than monthly. This option will not produce a collection record until after the next payment is due. (Annual frequency 02/15/2017 would not produce the collection record until 02/15/2018; if it was a quarterly payment frequency with a due date of 02/15/2017, the collection record would not get into the collection queues until after 05/15/2017.)

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