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Queues

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Queues

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Enhancement

Description

Error When Opening Mail Merge Documents Removed

 

CMP: 10447

 

CIM GOLD version 7.9.7

We have updated the Contact Queues and Collection Queues mail merge functions in CIM GOLD, so the following error message no longer appears:

 

You can't open this location using this program. Please try a different location.

 

Users found a work around to this annoying error by clearing the XML path used for the merge file, but this version of CIM GOLD removes the error completely by adjusting the path location to settings.

 

If you want to know more about creating mail merge letters in the Contact and Collection Queues, see the following topics in DocsOnWeb:

 

Creating Mail Merge Letters for Collections

Creating Mail Merge Letters for Contact Queues

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