Override Error in Citrix Environment Corrected

CMP: 16906

Work Order: 16906

CIM GOLD version 7.20.8

We have corrected an error found by one institution who uses CIM GOLDTeller in a Citrix environment. This institution found that supervisors were unable to remotely sign into the Officer Override pop-up screen on transactions requiring an override by a supervisor. They would get the error shown below when attempting to enter their security password on the Override Required pop-up box. This has been corrected to allow supervisors to remotely login/override as needed.